Segway Tours COVID-19 Procedures

We Ask You, Our Customers:

  • to arrive at the time agreed, to maximise social distancing

  • to wash your hands using the hand sanitiser provided before entering our reception centre

  • to wear face masks on our premises

  • to contact us and re-arrange your booking if any of your group have a temperature, are feeling unwell or if any person in your household has the same or is self-isolating

  • please do not visit us if in the last 14 days you have been infected or shown signs of COVID-19, anybody in your household has been infected or shown signs of COVID-19 or if anybody in your household is in the vulnerable or extremely vulnerable categories as defined in the current UK Government advice.

Guest Arrival & Reception:

  • please only enter the reception centre if no other group is in there, and initially just one member of your group

  • we will greet you warmly but without a handshake or personal contact, adhering to social distancing regulations

  • we will answer any questions you may have and issue further instructions for you and your group

  • waiting areas will be arranged to adhere to social distancing

  • we ask that you pay using card or other cashless means where possible

Our Equipment:

  • each Segway will be sanitised in between tours

  • all helmets will be sanitised between use

  • gloves must be worn on the tour - we have a small quantity of disposable gloves if you forget yours

  • face coverings must be worn on the tour (mask or scarf) - we have a small quantity of disposable masks if you forget yours

Our Staff:

  • we have conducted training to ensure all staff members care for our customers in a safe, hygienic and professional manner

  • our instructors will wear suitable personal protective equipment as required throughout your visit 

We are happy to discuss any of your individual concerns, please feel free to contact us